Service guide.

Check whether a recommendation is relevant to what your car needs. Ask about the inspection, the parts and labour included in the estimate, approval for additional work and the handover plan. Comparing the same scope of work is more informative than comparing prices alone.

Explore engine and mechanical services for maintenance or fault symptoms, bodywork and paint for body damage, detailing for cabin and exterior cleaning, and polishing for paint appearance. If you are unsure, start by describing what you have noticed.

Share the make, model, year and mileage, when the symptom began and any recent maintenance details. Photos of body damage or the surfaces you want cleaned help with the initial discussion; the scope of work is determined after inspection.

Ask what inspection, parts, consumables and labour are included. Clarify whether assessment and repair are charged separately and what would need further discussion if another issue is found. At SUBA, we provide an estimate after inspection and start work after your approval.

A scratch looking small is not enough to choose the repair. Paint loss, the condition of the damaged panel and any previous repairs are assessed together. Local treatment, panel painting or another repair approach is selected after inspecting the car.

Scratches vary. Polishing is considered for marks and the appearance of the existing paint; it does not repair dents or replace missing paint. We cannot promise to remove every mark before assessing the paint condition and the type of damage.

The scope is agreed around your needs for seats, carpets, mats, door interiors and exterior surfaces. Results depend on the stain, surface condition and previous treatments; complete removal of every stain cannot be promised. If wet cleaning is planned, discuss drying and handover conditions.

Mention maintenance, repair and cleaning requests together during the first conversation. Whether they can be completed in one visit depends on the work, parts needed and workshop schedule. Confirm timing after inspection; completing the form does not confirm a handover date.

Contact our damage line on 0532 377 82 57. Share your insurer’s name, a brief description of the damage and your claim number, if available. Confirm the required documents with our team; coverage depends on the policy and claim assessment. Email: hasar@subaotoservis.com.

The form prepares a WhatsApp message draft, which you send yourself in WhatsApp. Preparing the message does not confirm an appointment. Your visit time is confirmed by our service team.

We are open Monday–Saturday, 09:00–17:00, and closed on Sundays. Before travelling, call 0536 782 16 16 to discuss your visit time and your car’s needs.

Our address is Barış Mah. İzmir Yolu Cad. Tuzcu İş Merkezi No: 210/F, Nilüfer / Bursa. Use the directions link on our contact page or call our service line on 0536 782 16 16 before your visit.